FAQs
Frequently Asked Questions
1. How long does it take to repair my vehicle?
The time it takes to repair your vehicle depends on the extent of the damage. Most repairs can be completed within 1 to 3 days. Larger or more complex repairs may take longer. We'll provide you with an estimated time after assessing the damage.
2. Will you cover my deductible?
Yes! In many cases, we offer deductible assistance, which means you may not have to pay out of pocket. Contact us to discuss your situation, and we’ll let you know how we can help.
3. What if I don't have rental coverage?
If you don’t have rental coverage, we can help arrange a rental vehicle at an affordable rate while your car is being repaired. Let us know your needs, and we'll assist in finding the best rental option for you.
4. Do you offer pick-up and drop-off service?
Yes, we offer complimentary pick-up and drop-off services for your convenience. We will coordinate with you to ensure a smooth handoff of your vehicle, so you don’t have to worry about transportation during the repair process.
5. Do I need full coverage insurance?
No, full coverage insurance is not required for our services. We work with most types of insurance policies, including liability-only policies. If you’re unsure about your coverage, we recommend contacting your insurance provider to clarify your policy details.
6. Does my car have to be a certain year to be eligible for repair?
We can repair vehicles of almost any make, model, or year. Whether your car is a few years old or a classic, our expert technicians have the skills and experience to restore it to its pre-damage condition.
7. What kind of damage can you repair?
We specialize in paintless dent repair (PDR), which is ideal for hail damage, door dings, minor dents, and creases. Our process maintains your original factory paint and saves you time and money compared to traditional repair methods.
8. Do you work with all insurance companies?
Yes, we work with all major insurance companies. We can assist you in filing your claim and handle most of the paperwork to make the process as smooth and stress-free as possible.
9. How do I file an insurance claim for hail damage?
Filing an insurance claim for hail damage is simple. Contact your insurance company to start the process. We can assist by providing a thorough inspection of your vehicle, preparing the necessary documentation, and working directly with your insurance adjuster.
10. What if the damage is too severe for PDR?
If the damage is too severe for paintless dent repair, we will assess alternative repair methods to ensure your vehicle is restored properly. Our goal is to give you the best possible result, whether through PDR or traditional body shop techniques.
11. Can you repair aluminum panels?
Yes, we can perform paintless dent repair on aluminum panels. While aluminum can be more challenging than steel, our experienced technicians have the tools and expertise to handle it.
12. Is there a warranty on the repairs?
Yes, we offer a lifetime warranty on all repairs for as long as you own the vehicle. If you experience any issues related to the repair, we will fix them at no additional cost.
13. Do you offer mobile repair services?
Yes, we offer mobile services for small, minor dents and dings. Depending on the damage, we can come to your home or office to complete the repair. For larger or more complex jobs, we may recommend visiting our repair facility.
14. How do I schedule an appointment?
Scheduling an appointment is easy! You can click here to schedule an inspection appointment. We’ll get back to you as soon as possible to confirm the details and arrange a convenient time for your repair.
